Integrating BMC Remedyforce with TrueSight Operations Management
Newer API Integration Available and Recommended:
The integration method with TrueSight Operations Management that is provided in this section is an older (email) method. For the newer and recommended API integration method, see Integrating BMC ProactiveNet or BMC TrueSight Infrastructure Management with BMC Remedyforce.
You can integrate BMC Remedyforce with TrueSight Operations Management to create incidents in BMC Remedyforce using the events that are generated in TrueSight Operations Management. This integration enables you to create, update, and close incidents based on the events generated in TrueSight Operations Management. Data in the events is mapped to the fields in the
You can also follow the procedures in this section to integrate BMC Remedyforce with ProactiveNet Performance Management.
The following topics are provided: