Viewing the number of relationships in CMDB
System administrators can get the number of relationships that exist among CMDB records.
- Click the Remedyforce CMDB tab.
In the Instance Editor, click.
A batch job is queued with Salesforce. To see the status of the job, navigate to Setup > Monitoring > Apex Jobs, and check the status of the CIRelCountUpdateBatch Apex class.
If you have enabled the improved Setup user interface in your Salesforce organization, navigate to Setup > Jobs > Apex Jobs. For more information about the improved Setup user interface, see http://help.salesforce.com/apex/HTViewHelpDoc?id=admin_setup_improved.htm&language=en_US.
After the batch job is run, refer to the Configuration Items with Relationships report for the number of relationships.
This button is available for System Administrators only.
- To view the report, perform the following actions:
- Click the Reports tab.
- In the Folders list, click the BMC Remedyforce Reports folder.
- Click the Configuration Items with Relationships report.