This documentation supports the 20.15.02 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Reopening releases

You might need to reopen a release instead of creating a new one if a similar release has to be implemented.

To reopen a release

  1. Click the Remedyforce Console tab.
  2. From the View menu, select Releases.
  3. From the list of releases, select the record that you want to reopen.
  4. From the Actions menu, select Reopen.

Related topic

Configuring fields on the Close form

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