This documentation supports the 20.15.02 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Recording incident source

To record the source of incidents, contact your system administrator to add the Incident Source field on your page layout. The system administrator can drag the Incident Source field in the required section of the page layout.

While creating a record, users can select the required value in the field.

Related topic

Incident management

Was this page helpful? Yes No Submitting... Thank you