Note This documentation supports the 20.15.02 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

Prerequisites for importing data to BMC Remedyforce

The following table describes the configurations that you must perform before importing data into BMC Remedyforce.

Pentaho packages for CMDB 1.0 and 2.0

Pentaho packages for CMDB 1.0 and 2.0 are different. The following table lists the folder names that are used for the packages on the BMC Communities website.

Use the appropriate package depending upon the CMDB version that you are using. For information about versions of CMDB, see BMC-Remedyforce-CMDB-architecture.

 

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