This documentation supports the 20.15.02 version of BMC Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

Importing users from an LDAP server

This section provides information about importing users from an LDAP server into your Salesforce organization by using the Pentaho Data Integration tool. The Pentaho packages for importing users from an LDAP server are provided on the BMC Communities website.These packages enable you to import existing users from an Active Directory server into your Salesforce organization, instead of creating users in BMC Remedyforce. The following table helps you to decide which package to download based on your requirements:

Related topics

Overview of how users are imported from LDAP servers

Scheduling jobs to import data

Troubleshooting issues with importing data

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