Customizing BMC Remedyforce

This section provides information about the possible configurations that help you in customizing BMC Remedyforce as per your business requirements.

• Customizing fields shown in the CMDB Manager list view
• Adding custom attributes to a configuration item
• Creating custom fields for a CI class object
• Making custom attributes available in the Instance Editor
• Configuring Chatter settings
• Enabling the creation of incidents from Chatter posts
• Customizing custom setting value
• Assigning custom forms to a profile
• Configuring general application settings
• Configuring Global Search settings
• Configuring lookup filters in BMC Remedyforce
• Configuring record assignment settings
• Configuring service target warning settings
• Configuring urgency assignment order
• Configuring fields on the Close form
• Defining buttons for custom actions
• Configuring BMC Remedyforce in the Service Cloud Console
• Configuring a Force.com Site for the BMC Login page
• Customizing logo in BMC Remedyforce
• Configuring the default landing tab
• Enabling or disabling Chatter

Related topics

Configuring surveys

Configuring the Remedyforce Console

Configuring the Incident Console and Task Console tabs