You can upgrade to version 19.11.01 of TrueSight Network Automation - Data Warehouse from version 19.11.

For the BMC Decision Support - Network Automation users

If you are an existing BMC Decision Support – Network Automation user, you need to understand how to move to TrueSight Network Automation Reporting version 19.11.01. For details, see Moving from BMC Decision Support - Network Automation.

If you are using TrueSight Smart Reporting - Platform, ensure that TrueSight Network Automation - Data Warehouse and TrueSight Smart Reporting - Platform are upgraded to the latest version. Smart Reporting - Platform displays errors if:

  • Smart Reporting - Platform is upgraded to the latest version, but Network Automation - Data Warehouse is not upgraded to the compatible version.
  • Network Automation - Data Warehouse is upgraded to the latest version, but Smart Reporting - Platform is not upgraded to the compatible version.

Network Automation - Data Warehouse upgrade process — At a glance

The upgrade flow diagram and the process table enable you to upgrade Network Automation - Data Warehouse smoothly.

Step 1: Prepare for the upgrade

Complete the pre-upgrade tasks to ensure a successful upgrade.


Complete the pre-upgrade tasks and download the files.

Step 2: Upgrade TrueSight Network Automation - Data Warehouse

Network Automation - Data Warehouse acts as the data warehouse for the network devices in your environment.


Network Automation - Data Warehouse can be upgraded by using one of the following methods:

  • By using the wizard
  • Silently

Based on the method, choose the applicable procedure.

Step 3 Post-upgrade activities

Complete the post-upgrade activities to use the reporting capabilities.


Post-upgrade activities are required for Network Automation - Data Warehouse.

Post-upgrade tasks

What next?

BMC releases periodic product updates through feature packs and fix packs. Check the Release notes and notices section for the latest product updates and apply the ones relevant to your environment.

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