Preparing to install
Where you are in the Installation process
|1.||Complete the planning activities|
Prepare for installation (You are here)
Install TrueSight Network Automation - Data Warehouse
Complete the post-installation activities for TrueSight Network Automation - Data Warehouse
Install TrueSight Smart Reporting - Platform
Complete the post-installation activities for TrueSight Smart Reporting - Platform
Before installing Network Automation - Data Warehouse, ensure that your environment meets the installation requirements, and complete the tasks described in this section:
- Download the installation files from the BMC Electronic Product Distribution (EPD) site.
- Ensure that the target computer (known as application server) meets the system requirements for the Network Automation - Data Warehouse.
- Ensure that the compatible version of TrueSight Network Automation is installed. For installation instructions, see in the TrueSight Network Automation documentation.
- Configure Network Automation.
- Disable Data Execution Prevention.
- Synchronize server time zones.
- Configure Remote Desktop services.
- Verify that the application server has access to the other servers in your deployment, including the server on which Network Automation - Data Warehouse is installed and the database server
Ensure that the Windows 8.3 (short) file naming convention is enabled before running the installation program.How to do this?
1. Set the value of the NtfsDisable8dot3NameCreation registry entry to 0 (enabled for all volumes on the system) or 2 (enabled for all volumes except the system volume).
2. Restart the computer.
- Ensure that the Network access: Do not allow storage of passwords and credentials for network authentication policy has the status as Disabled. To access this policy, go to Control Panel > Administrative Tools > Local Security Policy > Security Settings > Local Policies > Security Options.
Configuring TrueSight Network Automation
Complete the following Network Automation configuration tasks:
- If you are using an Oracle database in your TrueSight Network Automation environment, make sure that the DBMS_LOB package is enabled and that execute permissions on the DBMS_LOB package are granted to the bcan database user.
- If the Network Automation system administrator password has not been changed from the default during installation, change it before you install Network Automation - Data Warehouse.
- Ensure that the server on which you installed TrueSight Network Automation is accessible to all of the other servers in the TrueSight Network Automation - Data Warehouse deployment.
- Users must be set up in Network Automation and associated with the groups that need to be mapped to the Smart Reporting - Platform groups. For more information about the mappings, see User roles.
- By default, only the sysadmin user is created and has access to reports. If you want to grant access to any other user, you need to and run ETL.
- Refer to your TrueSight Network Automation setup and record the operational database parameter values (user name, database type, host name, port number, database name, and password) from the database.properties file located in the BCA-Networks-Data (BCAN_DATA) folder. Refer to the
ConnectionURLstrings for all the parameters except password. For the password, contact the TrueSight Network Automation database administrator. You need these parameters when you run the TrueSight Network Automation - Data Warehouse installer.
You can install Network Automation - Data Warehouse on the same computer as Network Automation. However, BMC recommends that you install the two products on separate computers to improve performance.
Disabling Data Execution Prevention
Windows provides a Data Execution Prevention (DEP) feature that can interfere with the product installation. Verify whether the DEP feature is active for all programs on the application server, and if it is, configure an exception that enables the installer to run.
To verify if DEP is active for all programs and, if so, set an exception for the installation application:
- Select Start > Control Panel.
- Double-click System.
- Select the Advanced tab.
- In the Performance area, click Settings.
- In the Performance Options screen, select the DataExecutionPrevention tab.
- Check if Turn on DEP for all programs and services except for those I select is selected.
If it is not selected, click OK to close the dialog box.
If it is selected, continue to the next step.
- Select Add.
- Browse to the Network Automation - Data Warehouse installation application, setup.exe, and select Open.
The selected program is displayed in the DEP program area.
- Click Apply and then OK.
A dialog box opens and informs you that you must restart your computer for the setting to take effect. You can wait to restart the computer until after you enable the Windows 8.3 file naming convention, which also requires a computer restart.
- Click OK.
Synchronizing server time zones
The host computers for the following components must have the same time zone setting:
- Network Automation
- Network Automation database
- Network Automation
- Network Automation database
The clock settings for all computers must be as close as possible. You can achieve this by using Network Time Protocol.
Configuring Windows Task Scheduler
The Network Automation - Data Warehouse installation program uses the Microsoft Windows Task Scheduler to create the ETL and purge tasks. Therefore, on the Network Automation - Data Warehouse host computer, the Windows Task Scheduler service must have a status of Started and the startup type set as Automatic.
To check the Task Scheduler service
- Select Start > Run, enter services.msc, and click OK.
- Scroll down to Task Scheduler and verify that the Status is Running and the Startup Type is Automatic. If so, exit Services.
- If the Startup Type is not set to Automatic, right-click it, select Properties, select Automatic, and click OK.
- If the Task Scheduler is not running, start it.
Configuring Remote Desktop services
You need to configure temp file settings in Remote Desktop services to retain installation log files in the temp folder, when you restart the application server after installing Network Automation - Data Warehouse.
To configure Remote Desktop services (formerly Terminal Services)
- Select Start > Run, type gpedit.msc, and click OK.
- In the Group Policy panel, select Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Temporary Folders.
- Right-click Do Not delete temp folder upon exit, select Edit, select Enabled, and click OK.
- Right-click Do not use temp folders per session, select Edit, select Enabled, and click OK.
- Close the panel and restart the system.
To modify registry settings
If the settings did not take effect on your system by using the the preceding procures, modify the registry settings as follows:
- Select Start > Run, type regedit, and click OK.
- Navigate to HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Terminal Server.
- Set PerSessionTempDir and DeleteTempDirsOnExit to 0 as follows:
- Right-click one of the settings and select Modify.
- Set the Value data field to 0 and click OK.
- Repeat the process for the other setting.
- Close the registry and restart the system.