Changing the TrueSight Network Automation database password
This topic provides instructions on changing the TrueSight Network Automation password.
Do the following:
- Navigate to the TrueSight Network Automation - Data Warehouse installation directory (TSNADW_INSTALL_DIR) and back up the ReportingAndAnalyticsInstalledConfiguration.xml file.
- Ensure that any ETL run is not in progress.
- Disable ETL from the Task Scheduler.
Run the Maintenance Tool to encrypt the new password.
You can run the Maintenance Tool in a graphical user interface or from the command line.- Click the Encrypt tab.
- Select the encryption method depending on the version:
- (For versions 19.11.02 and later) Encrypt Product Password.
- (For versions 19.11.01 and 19.11) Encrypt Silent Install Configuration File Password.
- In the Password and Confirm Password boxes, type your password.
- Click Encrypt.
The encrypted password is generated. - Navigate to <TSNADW_INSTALL_DIR> and open the ReportingAndAnalyticsInstalledConfiguration.xml file for editing.
Search for the
TSNA_DATABASE_USER_PASSWORD
property and update its value with the password you encrypted in step 8.<property> <name>TSNA_DATABASE_USER_PASSWORD</name> <value><newPassword></value> </property>
Replace <newPassword> with the encrypted password.
Connect to the warehouse database and update the new password in the warehouse database using the following command:
update sites_details set password='<newPassword>' where site_id=<siteID>
Replace <newPassword> with the encrypted password and <siteID> with the Network Automation site ID.
Tip
To obtain the ID for a site, access the sites table in the warehouse database and look for the site_id column.
- Enable ETL from the Task Scheduler.
- Run ETL and verify that it is running successfully.
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