Change Tracking reports

Change Tracking Summary by Approval Type report

Displays the number of jobs by approval types that resulted in configuration changes during the specified time period

The report includes two different views of data: Job Approval Type and ITSM-vs-NON ITSM (IT service management). The Job Approval Type view provides information about the number of changes done via a particular job approval type. The ITSM-vs-NON ITSM view provides information about the number of changes done by a ITSM or non-ITSM source.

The report provides the following information:

• Job approval type: Drill through to the Change Tracking Summary By Device report.
• Job approval source type (ITSM, non-ITSM): Drill down to the Change Tracking Summary By Device report.
• Number of changes

• Site Name (required)
• Time Period (required)
• Job Approval Type
• Configuration
• Realms
• Device Category
• Vendor > Device Type
• Dynamic Field

Change Tracking Summary By Device report

Displays detailed information about the devices with configuration changes in the specified time period.

• Device category
• Device name
• Device address
• Number of changes
• Job approval type
• TSNA approval
• ITSM approval
• Configuration
• Device type
• Realm
• Model name
• OS image name

• Site Name (required)
• Time Period (required)
• Job Approval Type
• Configuration
• Realms
• Device Category
• Vendor > Device Type
• Dynamic Field

Change Tracking Trend by Approval Type report

Displays the graphical and tabular view of the trends in configuration changes by job approval type for the specified time period

The report includes two different views of data: Job Approval Type and ITSM-vs-NON ITSM (IT service management). The Job Approval Type view provides information about the number of changes done via a particular job approval type. The ITSM-vs-non-ITSM view provides information about the number of changes done by a ITSM or non-ITSM source.

The report shows the following information:

• Time period (Year): Drill down to the exact hour when the change took place.
• Job approval type
• Job approval source type (ITSM, non-ITSM)
• Number of changes

• Site Name (required)
• Time Period (required)
• Job Approval Type
• Configuration
• Realm
• Device Category
• Vendor > Device Type
• Dynamic Field

Change Frequency report

The report includes two different views of data: Change Frequency and Change Frequency by Device Group. The Change Frequency view displays average internal and external changes per week by the change originator type group and change originator. The Change Frequency by Device Group view displays information provides average internal and external changes per week for a device group.

The report shows the following information:

• Originator type
• Originator name
• Number of internal changes
• Number of external changes
• Device group

• Site Name (required)
• Time Period (required)
• Realms
• Device Category
• Vendor > Device Type
• Dynamic Field