(ID 1350) Technical bulletin: Applying PTFs BPC6401, BPC6402, or BPC6403 will cause you to restart the PAS when you execute the CHISTINT view with a CTG target in the context
Product | BMC AMI Ops Monitor for CICS, version 7.2.00 MainView for CICS, versions 7.1.00 and 6.9.00 |
|---|---|
Date | 2021/08/06 00:00 |
We are alerting users to a problem in the BMC AMI Ops Monitor for CICS (previously known as MainView for CICS) product. This product is also a component of the following solutions:
- BMC AMI Ops for CICS
- MainView for CICS Management
Issue
When the following conditions exist, an ABEND S0C4 occurs in an unknown module. You will receive the IEC2931 message which indicates the first DCB in a CLOSE parameter list is not accessible. You will also have to restart the BBI-SS PAS. The conditions are listed below:
- You applied any of the following PTFs:
- BPC6401: MainView for CICS, version 6.9
- BPC6402: MainView for CICS, version 7.1
- BPC6403: BMC AMI Ops Monitor for CICS, version 7.2
- You execute any CHISTINT or any CHINT* view with a CICS Transaction Gateway (CTG) in the context
These conditions cause the CMROPCL task to unnecessarily attempt to CLOSE a CMRDETL file with an invalid DCB address which results in issuing the IEC293I message, an ABEND, and the CMROPCL subtask terminates.
This failure requires that you restart the BBI-SS PAS to re-establish the facility to preserve task performance history data (CMRDETL).
Resolution
The following PTFs will resolve the issue:
Version | PTF |
|---|---|
MainView for CICS, version 6.9 | BPC6414 |
MainView for CICS, version 7.1 | BPC6415 |
BMC AMI Ops Monitor for CICS, version 7.2 | BPC6416 |
To obtain PTFs, use one of the following methods:
(Recommended) Use the IBM SMP/E RECEIVE ORDER command. For more information about using RECEIVE ORDER for BMC products, see Using SMP/E RECEIVE ORDER.
Use eFix PTF Distribution Services (eFix) for PTFs in VER status only. For more information, see Using eFix.
We support Enhanced HOLDDATA and fix categories. For more information, seeUsing Enhanced HOLDDATA andFIXCAT data.
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