This documentation supports the 20.08 version of BMC Helix Multi-Cloud Service Management.

To view the documentation for the previous version, select 20.02 from the Product version menu.

Product versions

This topic was edited by a BMC Contributor and has not been approved.  More information.

The following table lists the product versions used in the benchmark tests.

Product

Version

BMC Helix Multi-Cloud Broker

20.08

BMC Helix Integration Studio

20.08

BMC Helix Multi-Cloud Broker Database

Postgres 9.5.12

BMC Helix Integration Studio Database

Postgres 9.5.12

Customer BMC Remedy AR System and related BMC applications On-Prem Deployment

20.02

Customer Smart IT On-Prem Deployment

20.02

Vendor BMC Remedy AR System & related BMC applications

18.05

Vendor Smart IT

18.05

BMC Remedy AR System Database

Microsoft SQL Server 2012

Atlassian JIRA Software Instance7.5.0 Standalone
JIRA Instance databasePostgres 9.5.5

Micro Focus Silk Performer

20.0

Red Hat OpenShift Container Platform3.11
Kubernetes1.11.0+d4cacc0

Disclaimer

The benchmark result in this report provide a reference point. The performance of the application depends on factors like the computer hardware, network configurations, client configuration, operating system and software configurations, and customization among others.

We recommend that customers conduct their own validation via performance or load testing before go-live. 

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