Foundation and application data used for tests
Data volume of Remedy IT Service Management Suite (Remedy ITSM Suite) applications of one tenant
The following table summarizes the foundation data and application data inserted into BMC Remedy AR System database of one tenant.
Application | Description | Number of entries |
|---|---|---|
BMC Service Request Management | Application Object Template (AOT) | 74 |
Process Definition Template (PDT) | 91 | |
Navigational Category | 17 | |
Levels | 5 | |
Service Request Definition (SRD) | 273 | |
Entitlement Rules | 52 | |
Matching Entitlement Rule per person | 10 | |
SRD for create Service Request with 6 questions mapped to 2 incident fields | 1 | |
SRD for create Service Request with 6 questions but no mapping | 1 | |
Existing service requests for volume | 310,200 | |
BMC Incident Management | Incidents | 547,126 |
BMC Change Management | Change Requests | 163,256 |
BMC Service Request Management - Work Orders | Work Orders | 108,727 |
BMC Problem Management | Problems | 82,780 |
BMC Atrium CMDB and Foundation | Companies | 128 |
Site | 300 | |
Org | 96 | |
Support Groups | 94 | |
Total End Users | 33,964 | |
Total Support Users | 16,454 | |
Support Functional Roles | 12,823 | |
People Permission Groups | 36,781 | |
CIs and Relationships (total) | 2,120,000 | |
Business Service CIs | 185 | |
Assignment Configuration | 314 | |
Service Targets | 1045 | |
CIs attached to end user | 32574 | |
BMC Knowledge Management | Known Error | 14 |
| How To | 28,000 | |
| Problem Solution | 17 | |
| Reference | 12 | |
| Decision Tree | 1,000 | |
External Small PDF Documents 120 KB | 10,000 | |
External Large PDF Documents 1 MB | 1,000 |
data volume
The following table shows data volume in the BMC Helix Innovation Studio postgres database and Atlassian JIRA Software Issues in JIRA database.
| Data Volume | |||
| Data Type | |||
| Tenant1 | Tenant2 | Tenant3 | |
| vendordata | 267,038 | 236,460 | 234,040 |
| incident | 144,047 | 117,889 | 115,815 |
| change | 57,409 | 55,776 | 54,899 |
| Problem | 31,277 | 28,593 | 28,482 |
| Work Order | 34,333 | 34,255 | 34,886 |
| worklog | 472,813 | 426,546 | 424,307 |
| tenant_activevendortickets | 144,026 | 117,860 | 115,778 |
| brokeredincidents | 144,026 | 117,860 | 115,778 |
JIRA Postgres DB volume
Total JIRA Issues in all projects : 1,477,774
| Data Type | Tenant1 | Tenant2 | Tenant3 |
|---|---|---|---|
| JIRA Issues in Respective Project In JIRA Instance | 448,125 | 415,089 | 413,795 |
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