Installing using Central Monitoring Administration

Central Monitoring Administration is included in the following product versions:

  • ProactiveNet 9.5
  • ProactiveNet 9.6
  • TrueSight Infrastructure Management 9.6
  • TrueSight Infrastructure Management 10.0
  • TrueSight Infrastructure Management 10.5.00

This topic contains the following information about how to install KMs using Central Monitoring Administration:

Before you begin

Before you install a Knowledge Module (KM) or monitoring solution, you must import it into the Central Monitoring Repository.

To import a KM or monitoring solution into the Central Monitoring Repository

  1. Log on to the Central Monitoring Administration console.
  2. In the navigation pane of Central Monitoring Administration console, click the Repository drawer and select Manage Repository.
  3. Click Import.
  4. In the Import a New Solution dialog box, select Single solution.
  5. Browse to the appropriate file depending on your operating system.


    The KM or monitoring solution must be stored on the local computer from which you are running Central Monitoring Administration.

  6. Click Import.
    The selected archive file is imported to the repository and extracted. You can close the window during the import process.

To install a KM or monitoring solution

  1. Log on to the Central Monitoring Administration console.
  2. In the navigation pane of Central Monitoring Administration, click the Repository drawer and select Deployable Package Repository.
  3. Click Add.
  4. Select the operating system for which you want to create a package, and then select a platform on which you want to install the package.
    The list of components in the repository that are supported on the specified operating system and platform is displayed.
  5. From the Available components list, select the KM or monitoring solution.
  6. From the Version list, select the version.
    You can also select latest, which automatically updates the package with the latest versions of the components when new versions of those components are added to the Central Monitoring Repository.
    By default, the appropriate PATROL Agent for the operating system and platform that you choose are included in the Selected components list.
  7. Click the right arrow button to move the selected components into the Selected components list, and then click Next.


    The following fields depend upon the KM or monitoring solutions that are included in the package. Not all fields are displayed while creating a package. 

  8. Specify the BMC products installation directory and the PATROL 3.x product directory in the Provide the PATROL 3.x Product Directory window and click Next.

  9. Enter the PATROL default account credentials in the Provide the PATROL Default Account Properties window and click Next.
  10. Select the appropriate level of security from one of the following levels of security:
    • Advanced security options
    • Basic security (default)
  11. Select one of the following option to overwrite the current security configuration (keys, certificates, and trusted roots):
    •  Yes
    • No
  12. Specify the PATROL Agent port number, select one of the following options to restart the PATROL Agent after installation:
    • Start the PATROL Agent automatically after the installation is completed.
    • I will start the PATROL Agent manually.
  13. Click Next.
  14. Provide the ProactiveNet Integration configuration details and the ProactiveNet Central Monitoring Administration tags in the ProactiveNet Integration Configuration window and click Next.
  15. Provide the ProactiveNet Performance Management cell configuration details in the ProactiveNet Performance Management Cell Configurations window and click Next.
  16. Provide the RTservers variable properties and click Next.
  17. Select one of the following options to add the selected components to Firewall Exception list:
    • Automatically add the Selected Component(s) to the Firewall Exception list
    • Do not add the Selected Component(s) to the Firewall Exception list
  18. Click Next.
  19. In the Installation Package Details window, the final summary is displayed.
  20. In the Installation Package Details window, verify that the operating system and platform are correct for the type of package that you want to create. Also verify that the components that you want to include are listed in the Included Components list.
  21. In the Installation Package Details window, provide the following information:

    • Name: Enter a unique name for the package.
    • (Optional) Description: Enter a description of the package.
      The description is displayed in the Monitoring Installation Packages list on the Deployable Package window.
    • Format: Select a file compression format for the package.
  22. Perform one or both of the following actions:

    • To save the package for future installation on the current host or other hosts, click Save Installation Package.
      The package is available in the Monitoring Installation Packages list.
    • To download the package, click Download.

      If you click Download and do not click Save Installation Package, the package is not saved in the Monitoring Installation Packages list for later use or editing.

  23. When you are finished, click Close.

Where to go from here

After installing the KM or monitoring solution, you should configure it. This includes configuring the monitoring profile and monitor type. For more information, see Configuring the Microsoft Azure monitor profile.

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