Writer instructions

Page title

For most spaces, this page must be titled Space announcements.

For spaces with localized content, this page must be titled Space announcements l10n.

Purpose

Provide an announcement banner on every page of your space.

Location

Move this page outside of your home branch.

Guidelines

Limited supportBMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.BMC recommends upgrading to the latest version of the product. To see documentation for that version, see MainView Middleware Monitor 9.2.

Upgrading the core components of the product

The MainView Middleware Monitor installation program upgrades the core components, which includes the services and clients, and can detect an existing installation. After navigating the wizard-like program that prompts you for required upgrade parameters, the program upgrades and updates the services and clients.Following the automated portion of the upgrade you will need to run a utility to update the database data.

Following the upgrade of the core components you can upgrade the Extensible Agent and extensions. 

Related topics

Updating-or-upgrading-the-agent-installation

Upgrading 

Installing-the-core-components-of-the-product

Upgrade process



Upgrade options

During an upgrade of the the core components, you can choose from the following options: 

  • Overwrite: Overwrites all existing configuration information. Choosing this option has the same effect as uninstalling and reinstalling the product.
  • Update: Upgrades your program files and retains your existing settings information (upgrading only the executable files, physical views, default event and history templates, and reports). The content of the configuration files is retained and you do not need to reconfigure the product or recreate users and groups. 

When upgrading, permission to access the BTM tab is not automatically granted to any group. You must explicitly grant this permission or the tab will not appear on the Management Console.

During the upgrade, the installation program saves a set of files in InstallDir\upgrade_backup\archive.zip.

 

 

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