Starting and stopping services

Following installation or times when maintaining the system, you might need to start or stop and restart the services.You can use the user interface to start and stop services, or you can issue commands from a command line. This topic describes both options and and the order in which you must stop and start services.

Working with the subscriber services

Start and stop order

In addition to the required start and stop order for services, the following table includes the program name for the services.

Start order	Services	Program	Stop order
1	MVMM Application Service	qpas	6
2	MVMM Topic Service	qpts	5
3	MVMM Event Service	qpes	4
4	MVMMHistory Service	qphs	3
5	MVMMClient Gateway Service	qpcgateway	2
6	(Optional) MVMMProactiveNet Service	qpps	1

Before you begin

On Linux systems, ensure that the Linux userID that starts the services has read access to /dev/random and /dev/urandom.

To start the services on Windows

Open the Windows Service Control Manager.
Scroll through the services, and locate MVMMApplication Service. The status of the service is displayed as Started if it is running or blank if it is stopped.
Select MVMMApplication Service and click Start. A dialog box appears indicating the service is being started.
If the service does not start, verify that the service is proxy configured with a valid user account and password.
Repeat for the remaining services in the start order listed in the Start and stop order table.

To stop the services on Windows

Open the Windows Service Control Manager.
Scroll through the services, and locate MVMMClient Gateway Service. The status of the service is displayed as Started if it is running or blank if it is stopped.
Select MVMMClient Gateway Service and click Stop. A dialog box appears indicating the attempt to stop the service.
Repeat for the remaining services in the stop order listed in the Start and stop order table.

To start and stop the services on Windows or Linux using the command prompt

Open a command prompt.

Perform the required operation listed in the following table using the corresponding long or short command option.

To do this…	Use long option	Use short option*
Start the service.	`--start`	`-s`
Stop (kill) the service.	`--stop`	`-k`
Run the program as a console application.	`--console`	`-c`
Debug the service configuration startup.	`--debug`	`-d`
Specify the service's configuration file.	`--conf filename`	`-f filename`
Print the product version and exit.	`--version`	`-v`
Install the program as a Windows service, with an automatic startup (Windows only).	`--install`	`-i`
Remove the program from the Windows Service Manager (Windows only).	`--remove`	`-r`
Print this option list.	`--help`	`-h`
Display transient checkpoint data and exit.	`--transient`	`-t`
Specify the service to be debug build only, used with third party tools that change process name (for internal use only).	`--progname serviceName`	`-p`
*The short options are not valid with the MVMMClient Gateway Service.

Examples

Start the MVMMEvent Service with the long option:
qpes --start

Start the MVMMApplication Service with the short option:
qpas -s

Note

The --debug and --conf options only apply when running the service with the console option. If the service is not run as a console application, specifying the --debug and --conf options has no effect.