Minimum hardware and software requirements

Each customer environment is unique and the platform requirements listed are the minimums required for small configurations. Contact your Software Consultant or BMC Support for assistance in hardware sizing.

The table below lists the minimum hardware and software requirements for MainView Middleware Monitor.

Client computer

Services computera

Agent computer

Database computerb


3.0 GHz Intel/AMD

2.4 GHz Intel Xeon or equivalent AMD Quad Core

Dictated by monitored software and operating system.

Dictated by your database and the amount of history you want to collect and store.

Memory (RAM)

4 GB

8 GB


1280x1024 or higher

1280x1024 or higher

Hard drive space

At runtime: minimum of 2GB on hard drive

30 GB + log space minimum

12 GB should be free in the installation directory for upgrades and installations

Temp Free Space

Not applicable

For installation:

2GB in /tmp (Linux)

3GB in %TEMP% (Windows)

Operating systemc

Windows 10, 2012 R2 Server, 2016 Server, 2019 Server.

Windows 2012 R2 Server, 2016 Server, 2019 Server.

Linux x64: SLES 12 SP4, 15, and RHEL 6 (deprecated), 7, 8, Ubuntu 16, 18


Oracle Java 8 Client JRE when using Java Web Start. None if using standalone client. See Accessing the Monitor Console.

Java is required for all extensions except qpcfg and qpmon. BMC includes an OpenJDK JRE for all agent platforms except i/Series, z/Linux, Solaris x86, Solaris SPARC, and z/OS. Note that a monitored technology might require a JRE version other than that provided. MVMM Agent Extensions require at least a 1.7 JRE. In some cases, the platform’s vendor includes a JRE and in others the vendor of the technology being monitored includes a JRE.


IE 11

Google Chrome

Mozilla Firefox

If the clients are run on computers with restricted browser security settings, BMC recommends that you add the URL of the TrueSight Middleware and Transaction Monitor web interface to the Trusted Sites in the browser security configuration..

Not applicable

    1. The hardware requirements represent minimum requirements for a small configuration. For assistance in sizing production hardware for actual deployment environments, contact BMC Support.
    2. If you are considering running the database server on the same computer as the services, contact BMC Support for additional sizing help.
    3. TrueSight Middleware and Transaction Monitor Services are 64-bit applications on Windows and Linux. 

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