Limited support

 

BMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.

BMC recommends upgrading to the latest version of the product. To see documentation for that version, see BMC AMI Ops Infrastructure 7.1 Open link .

MainView Threshold Advisor log files

As part of problem diagnosis, Customer Support might ask you to review the MainView Threshold Advisor log files.

Displaying MainView Threshold Advisor log files

Use the following procedure to display log files.

  1. In the application toolbar, click Administration Tools.
  2. In the Administration Tools window, click MainView Threshold Advisor Log Viewer.
  3. Click the tab for the log file that you want to display.


    File name

    Description

    Services Event Logs

    Monitoring and troubleshooting information about the product’s core services

    You can limit the type of messages that are displayed to All, Error, Warning, or Informational.

    Population Event Logs

    Monitoring and troubleshooting information about the CDB population workflow process

    You can limit the type of messages that are displayed to All, Error, Warning, or Informational.

    Data Server Logs

    Monitoring and troubleshooting information about the MainView Data Server component

    You can limit the messages that are displayed by date.

    Audit Logs

    Temporal tracking information about all transactions associated with the product's web services

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