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This space provides the same content as before, but the organization of the home page has changed. The content is now organized based on logical branches instead of legacy book titles. We hope that the new structure will help you quickly find the content that you need.

Responding to metrics

You can respond in several ways to metrics that indicate an exceptional condition:
  • Ignore or suppress the exception.

  • Track exceptions by logging them or setting automation variables.

  • Notify someone about the exception by

    • Sending a message to a TSO user ID

    • Sending a page

    • Sending an e-mail message

    • Opening a problem ticket

  • Raise a better exception by rewording a cryptic message.

  • Take action to resolve the exception by

    • Issuing a command

    • Performing more complex actions by scheduling an EXEC


Consider the severity of the exception and its impact when deciding how to respond.

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