Overview of alerts
While they have some features in common, such as a severity and message text, alerts are created and deleted as a consequence of alarm reports. They are separate entities with unique capabilities.
An alarm report is the presentation of information. It does not trigger any actions. Alerts are used to trigger actions based on the information in the reports.
Alerts commonly contain the following types of information:
Response command text and parameters
Escalation command text and parameters
All alerts issued by MainView products are sent to the Alert Management component of MainView Alarm Management. The alerts that can be displayed through Alert Management include the following:
Alarm reports generated by the Alarm Administration component
MainView AutoOPERATOR alerts
MainView Storage Resource Manager (SRM) alerts
MainView SYSPROG Services Exception Monitor messages
Alarm messages (both Start and End messages) also appear in the Alarm Management ALARMS view for diagnostic purposes.
Alert Management runs in the PAS for MainView Alarm Manager version 2.1 only. If you want to use Alert Management, you must set up the PAS. Alarm Administration, however, can be disabled in the PAS. For information about how to set up the PAS, see Manual customization, especially the step about defining the MainView Alarm Manager initialization parameters.