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This space provides the same content as before, but the organization of the home page has changed. The content is now organized based on logical branches instead of legacy book titles. We hope that the new structure will help you quickly find the content that you need.

Event management worksheets

This section provides worksheets that can help you in implementing and maintaining an event management strategy. You can print and use these worksheets, or use them as a model for creating your own printed or electronic worksheets.

Use the Application information worksheet to collect information about an application that you want to manage.

Console operators can use the Message automation request form to request message automation for those messages that are not yet managed by a MainView AutoOPERATOR Rule.

Use the Event automation worksheet to collect information about events for which you want to automate a solution.

This section contains the following topics:

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