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This documentation supports the 21.3 and consecutive patch versions of BMC Helix Multi-Cloud Broker.

To view an earlier version, select the version from the Product version menu.
BMC Helix Multi-Cloud Broker 21.3 ... Administering Configuration reference

Microsoft Azure DevOps integration reference

As an administrator, you can integrate BMC Helix ITSM with Microsoft Azure DevOps to create BMC Helix ITSM incidents from Azure DevOps work items by using BMC Helix Multi-Cloud Broker. With this integration, your service desk agents can easily collaborate with developers who use Azure DevOps.

To integrate BMC Helix ITSM with Azure DevOps, you can use BMC Helix iPaaS, powered by Jitterbit or BMC Helix Integration Service as the integration platform. 

Best practice

We recommend that you use BMC Helix iPaaS to integrate BMC Helix ITSM with Azure DevOps because it is the go-forward integration solution for the BMC Helix Multi-Cloud Broker integrations.


Refer any of the following topics to get the integration details based on the platform that you choose:

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Last modified by Anushree Chavan on Jul 08, 2021
azure_devops_configuration azure_devops_connectors azure_devops_flows azure_devops_connector_targets externallink

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Reference of integration between BMC Helix ITSM and Jira Service Desk by using BMC Helix Integration Service
Reference of integration between Azure DevOps and BMC Helix ITSM incidents by using BMC Helix iPaaS
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