This documentation supports the 21.3 and consecutive patch versions of BMC Helix Multi-Cloud Broker.

To view an earlier version, select the version from the Product version menu.

BMC Helix iPaaS, powered by Jitterbit overview

BMC Helix iPaaS, powered by Jitterbit is a robust, enterprise-grade iPaaS and API Management platform (or technology) that is powered by the Jitterbit Harmony API Integration Platform. This technology helps you to address advanced business processes and integration challenges of your digital enterprises. Because this technology is suitable to implement BMC to third-party integrations, you can integrate BMC Helix ITSM with vendor applications in an on-premises, a cloud, or a hybrid environment.

BMC Helix Multi-Cloud Broker, along with BMC Helix iPaaS, powered by Jitterbit provides out-of-the-box integration templates to implement an integration. A template is a collection of structured, data-like project variables and workflows that connect two applications and perform a series of events to accomplish a goal.

You can access the out-of-the-box integration templates from the Electronic Product Distribution site.

Components of BMC Helix iPaaS, powered by Jitterbit

The following table describe the components in detail:

Component nameComponent descriptionComponent configuration

Project variable

A project variable is a data element that you can update based on your environment settings. You set a project variable before running an integration. You can set a project variable for credentials, file names, or environment settings.

Update a project variable in the out-of-the-box integration template in Cloud Studio.


A workflow is a sequence of tasks or events that is used to accomplish a goal, for example, to create a record or to update a record.

Transformation—A workflow also contains transformations that are used to map and transform data between two applications.

View a workflow in the out-of-the-box integration template in Cloud Studio.

ConnectorA connector is used to create a connection between Cloud Studio and an external database. The connector helps to send and receive data between applications.

Configure a connector in Cloud Studio.

Related topics

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