Assigning roles and permissions
This topic is being updated for an escalation. DO NOT PUBLISH until finalized.
Roles and permissions help you to determine the roles and responsibilities of your users, and let them perform their activities based on their roles. BMC Helix Multi-Cloud Broker provides the following user roles to manage access to various functionalities:
| User role | Core task | Out-of-the-box permissions |
|---|---|---|
| Multi-Cloud Service Admin | Configure cloud services including services, flows, mapping, and triggers. Import, deploy, and run integration templates. | Ticket Brokering Library permission
Remedy AR System permission
BMC Helix Innovation Suite Foundation library permissions:
Service Level Management (SLM) library permission:
|
| Multi-Cloud Service Owner | Track the health of a service using the Service Dashboard. | Ticket Brokering Library permission:
BMC Helix Innovation Suite Foundation library permissions:
Service Level Management (SLM) library permission:
|
You can assign out-of-the-box roles to your users or create custom roles and assign them to your users.
To provide access to BMC Helix Multi-Cloud Broker users
The following table lists the actions that you need to perform to provide your users the access to the product:
| Task | Action | Product | Reference |
|---|---|---|---|
| 1 | Create a people record for a user that contains detailed information about your users; for example, contact details, support group, access credentials. Important: When you create a people record, make sure you specify the License Type for the user as Fixed. | Mid Tier | |
| 2 | Create a functional role to describe the roles and responsibilities of the user in your organization. | BMC Helix Innovation Studio | |
| 3 | Assign permissions to the functional role to enable the user to perform a certain task based on their role and responsibility. | BMC Helix Innovation Studio | |
| 4 | Assign the functional role to the people record to enable access for the user. | Mid Tier |
Licensing
Licensing BMC Helix Multi-Cloud Broker enables you to:
- Control access to your application.
- Protect the intellectual property of your organization.
- Reduce management costs, and adhere to your organization's compliance policies.
To use BMC Helix Multi-Cloud Broker, a BMC administrator assigns an application license to a tenant. A tenant administrator need not assign individual licenses to users.
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