Space announcement

   

This space provides the same content as before, but the organization of the home page has changed. The content is now organized based on logical branches instead of legacy book titles. We hope that the new structure will help you quickly find the content that you need.

MAIN

MainView SYSPROG Services 6.1

All versions
The MainView SYSPROG Services product is a real-time software tool that helps your data center manage the day-to-day performance and operation of the operating system environment by helping you to detect, diagnose, and correct problems as they occur, as well as assist you with many important tasks.


Notices
updated 02 May

Installing

 

Installation, configuration, and maintenance

Using MainView SYSPROG Services

 

Working with the product

Administering

 

Security and system administration

Syntax reference

 

Descriptions of commands and syntax, and related reference information

Working with infrastructure

 

Management of shared components

Messages

 

BMC messages from the following product lines:

  • BMC products for DB2
  • BMC products for IMS
  • Cost Optimization products
  • MainView products

PDFs

This topic provides access to PDFs and videos that support this product. It also explains how to create your own custom PDFs.

Legacy PDFs related to this space

The following legacy PDFs provide older product documentation that is not otherwise available in this documentation portal: 

Document

Title

Date
457649.pdfMainView SYSPROG Services User Guide and Reference version 3.8.00December 2014
283929.pdfMainView SYSPROG Services User Guide and Reference version 3.7.00September 2012

Creating a custom PDF

From any page in the space, use the following procedure to create a PDF of either the current page or multiple pages (a parent topic and its child topics):
  1. From the Tools menu in the upper-right, select Export to PDF:



    Notes

    Although you can export to Microsoft Word, this portal is not optimized for Word exports.

    If you require an export in XML or HTML format, contact us.

  2. In the Template box, select the PDF style:

    • Simple to export a PDF with no cover, table of contents, or index 
      By default, the Simple template exports only the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index 
      By default, the Standard template exports the current page and its child pages.
  3. In the Export Scope box, select what you want to export:

    • Only this page to export the current page
    • This page and its children to export an entire section (current page and any child topics)

    Example

    In this example, selecting This page and its children creates a PDF of all topics in the space's Reference section:

  4. Select Start Export.

For more information, see Help for BMC Online Technical Documentation .

 

FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

 

 How can I get a PDF of selected content in a space?
  1. From the Tools menu in the upper-right, select Export to PDF.

  2. Select the type of PDF that you want:
    • Only this page for a PDF of the current page
    • This page and its children for a PDF of the current page and all of its child topics

Depending on the number of topics included in the export, it might take several minutes to create the PDF. After the export is complete, you can download the PDF.

 Where can I get a list of all mainframe Cost Optimization products, MainView products, and BMC products for the IBM DB2 and IBM IMS subsystems?

Go to the docs.bmc.com main dashboard and click the BMC Mainframe products (DB2 IMS MainView Cost Optimization) box, or click here to go directly to the list.

Note

If looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

This topic contains information about contacting BMC Support and determining support status for specific product versions.

 How can I contact BMC Support?

If you have problems with or questions about a BMC product, or for the latest support policies, see the Customer Support website at https://www.bmc.com/support/support-central.html. You can access product documents, search the Knowledge Base for help with an issue, and download products and maintenance.

If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

 How can I check a product version's support status?

You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:

  • All versions of the product and their current support levels (full or limited)
  • Dates on which support ends

You can also find information about the latest support policies on Support Central.

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