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Phased rollout

 

This documentation supports the 21.05 and consecutive patch versions of Live Chat.

To view the documentation for the previous version, select 21.02 from the Product version menu.
Live Chat 21.05

Planning

This section guides you through planning the deployment of the Live Chat product. Complete this section before you install or upgrade Live Chat. 

TaskActionReference
1

Review the system requirements for Live Chat.

2

Certain features from BMC Virtual Chat version 9.1.02 are disabled in this version of Live Chat and cannot be reverted or enabled as earlier.

To avoid errors, review the enhancements and deprecated features.

3Review the known and corrected issues in this release.
4

Review the roles and permissions required to leverage the features in Live Chat.

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Last modified by Aaditi Lakade on Jul 23, 2021
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System requirements
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