Planning
To plan the deployment of the Live Chat product, refer the following topics:
Task | Action | Additional information |
---|---|---|
1 | Review the System requirements for Live Chat. | NA |
2 | Review the enhancements and the deprecated and unavailable features in Live Chat. | Certain features from BMC Virtual Chat version 9.1.02 are disabled in Live Chat version 19.08 and 19.11, and cannot be reverted or enabled as earlier. To avoid errors, review the enhancements and deprecated features. |
3 | Review the known and corrected issues | NA |
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