This documentation supports the 9.0 version of Knowledge Management.

To view the latest version, select the version from the Product version menu.

Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.


This section only includes information about changes since the most recent release of BMC Remedy ITSM. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 7.6.04, review the release notes for versions 8.0, 8.1, and 9.0. 

Related topics
 Where to find more information

Known and corrected issues

Support information

Installation and upgrade information
(in the BMC Remedy ITSM Suite 9.0 Deployment online documentation space – includes information about how to obtain the installation files)

Related products

BMC Remedy IT Service Management Suite

BMC Asset Management

BMC Change Management

BMC Service Desk

August 20159.0.01: Service Pack 1

Service Pack 1 release for BMC Knowledge Management version 9.0.00.

Enhancement available in this release:

  • Change in out-of the-box value of indexing interval time for external documents from 2 minutes to 60 minutes. See Indexing interval.
June 19, 20159.0.00.001: Patch 1 for version 9.0.00Patch 1 for BMC Knowledge Management version 9.0.00
April 30, 2015Version 9.0.00 enhancements

Enhancements available in this release:

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