This documentation supports the 9.0 version of Knowledge Management.

To view the latest version, select the version from the Product version menu.

Accessing the search page

You can search for knowledge articles from the following locations:

  • BMC Remedy Action Request System (AR System) Home page — Applications > Knowledge Management > Search Knowledge.
    All users can search from this location.
  • BMC Knowledge Management Console — Navigation pane > Functions > Search Knowledge.
    Only authorized users can search from this location.
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