This documentation applies to the 8.1 version of Knowledge Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Accessing the search page

You can search for knowledge articles from the following locations:

  • BMC Remedy Action Request System (AR System) Home page — Applications > Knowledge Management > Search Knowledge.
    All users can search from this location.
  • BMC Knowledge Management Console — Navigation pane > Functions > Search Knowledge.
    Only authorized users can search from this location.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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