This documentation supports the 9.1 version of Knowledge Management.

To view the latest version, select the version from the Product version menu.

Watch List notifications

The Watch List enables users to subscribe to an article in the Watch List. The recipients of the notification messages are the article owner, article assignee, and users who are subscribed to this article. BMC Knowledge Management scans the RKM:WatchList forms and sends notifications to the recipients who are relevant for the current article.

BMC Knowledge Management supports the following Watch List modes:

  • User of a specific article
  • User of a group of articles (grouped by categorization)
  • Support Group users of a specific article
  • Support Group users of a group of articles (grouped by categorization)

For more information, see Using watch lists.

Related Topics

Receiving notifications about changes

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