Using the Update Requests tab
The Update Requests tab contains a table that displays the information that is entered for the current article.
The following table describes the fields in the New Update Request dialog box and the Update Request Info dialog box, which you access from the Update Requests tab when you choose to create or view an update request.
Update Request dialog box fields
Update Request Type
All available types:
When opening the update Request Info dialog box the assignee can change the status to In Progress, Completed, or Rejected. Every change in the Status field to Completed or Rejected requires the user to add comments. After an update request has a final status, the user cannot add any more comments.
Completed and Rejected are final statuses that are not counted or displayed in the Knowledge Management Console.
Version of the current article.
Brief update request summary.
Detailed explanation of the update request.
All comments that have been made for the update request.
Comment added by the current assignee.
Name of the update request submitter
Date of the update request submission