Using the Update Requests tab

The Update Requests tab contains a table that displays the information that is entered for the current article.

The following table describes the fields in the New Update Request dialog box and the Update Request Info dialog box, which you access from the Update Requests tab when you choose to create or view an update request.

Related topics

Using
Managing update requests

Update Request dialog box fields

Field	Description	Value type	Comments
Update Request Type	All available types: Technical update Enhancement Proofreading Other	Drop-down list
Status	New — Initial status. When a user creates a new request, its status is New and the article assignee is notified. In Progress Completed Rejected	Drop-down list	When opening the update Request Info dialog box the assignee can change the status to In Progress, Completed, or Rejected. Every change in the Status field to Completed or Rejected requires the user to add comments. After an update request has a final status, the user cannot add any more comments. Completed and Rejected are final statuses that are not counted or displayed in the Knowledge Management Console.
Article Version	Version of the current article.	Automatically populated
Request Summary	Brief update request summary.	Free text
Request Details	Detailed explanation of the update request.	Free text
Request Comments	All comments that have been made for the update request.	Automatically populated
New Comment	Comment added by the current assignee.	Free text
Submitter	Name of the update request submitter	Automatically populated
Submit Date	Date of the update request submission	Automatically populated

Using the Update Requests tab

Update Request dialog box fields

Comments