This documentation supports the 9.1 version of Knowledge Management.

To view the latest version, select the version from the Product version menu.

Managing knowledge articles on your watch list

This topic provides information about managing the knowledge articles that appear on your watch list.

To add articles to the watch list

Use one of the following methods to add articles to the watch list:

  • In the Knowledge Management Console, select one or more articles and click Add To Watch List.
  • Open a knowledge article. Under Functions, click Add To Watch List.

To view your watch list

  1. In the Knowledge Management Console, select Show > Watch list.
  2. Click Watch List.

    Note

    When you view the watch list, the Company and View By fields are disabled.

To remove articles from the watch list

In the watch list, select one or more watched articles, and click Remove From Watch List.

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Comments

  1. Jey Guru

    How will I select multiple articles simultaneously?

    Thanks

    Jey

    Dec 15, 2016 06:31
    1. Anagha Deshpande

      Hello Jey,

      I will discuss this with SME and will write back to you.

      Regards,

      Anagha 

      Jan 04, 2017 09:13
      1. Jey Guru

        Hi Anagha,

        Thanks. Your response will be appreciated.

        Jey

        Jan 05, 2017 04:32
        1. Anagha Deshpande

          Hello Jey, 

          You can define Watch list rules so that you are notified for the articles that matches the criteria defined in the rule. Go to Knowledge console, select only one article at a time and add the article to the watch list. For more information, see Managing watch list rules.

          Regards,

          Anagha

          Jan 11, 2017 09:39