This documentation supports the 9.1 version of Knowledge Management.

To view the latest version, select the version from the Product version menu.

9.1.04

Enhancements in version 9.1.04

For more information about enhancements in BMC Remedy ITSM Suite, see  ITSM Suite 9.1.04 enhancements .

Known and corrected issues

For a list of known issues and issues corrected in 9.1.04 release, see:

  • Known and corrected issues
  • Application installation and upgrade known and corrected issues in BMC Remedy IT Service Management Deployment documentation.
Downloading version 9.1.04

 For download instructions, see Downloading the installation files in BMC Remedy IT Service Management Deployment documentation.

Installing version 9.1.04

If you are installing the product for the first time, see  Installing  in BMC Remedy IT Service Management Deployment documentation.

If you are installing version 9.1.04 as an upgrade, see  Upgrading in BMC Remedy IT Service Management Deployment documentation.

Note: To avoid import failures, upgrade BMC Remedy AR System and BMC Atrium Core to 9.1.04 before installing BMC Remedy ITSM Suite 9.1.04.

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