2020-01-08_01-18-23_9.1.02: Service Pack 2
This table provides information about fixes and updates in this service pack, and provides instructions for downloading and installing the service pack.
|Updates in Service Pack 2|
This version does not include any enhancements to BMC Knowledge Management. For a list of enhancements in BMC Remedy ITSM, see in the BMC Remedy ITSM online documentation.
|Known and corrected issues|
For a list of known issues and issues corrected in this service pack, see:
|Downloading the service pack||For download instructions, see in BMC Remedy IT Service Management Deployment documentation.|
|Installing the service pack|
If you are installing the product for the first time, see in BMC Remedy IT Service Management Deployment documentation.
If you are installing this service pack as an upgrade, see in BMC Remedy IT Service Management Deployment documentation.
Note: To avoid import failures, upgrade BMC Remedy AR System and BMC Atrium Core to 9.1.02 before installing BMC Remedy ITSM Suite 9.1.02.