This documentation supports the 23.3 version of BMC Helix ITSM: Knowledge Management.

To view an earlier version, select the version from the Product version menu.

Improving the findability of knowledge articles

This section includes information that is necessary to manage the visibility and post-publishing lifecycle of a knowledge article. Some of the tasks described in this section can be knocked off in the Details tab. 

Was this page helpful? Yes No Submitting... Thank you

Comments