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This documentation supports the 21.3 version of BMC Helix ITSM: Knowledge Management.

To view an earlier version, select the version from the Product version menu.
BMC Helix ITSM: Knowledge Management 21.3

Creating and publishing knowledge articles

Consult the following topics to learn about the knowledge article lifecycle, spanning from the creation of a new knowledge article to its publication.

Related topic

Knowledge Management overview

Creating knowledge articles

Knowledge-centered articles

Editing, formatting, and reviewing knowledge articles

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Last modified by Vignesh Kannan on Feb 09, 2023
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