Key concepts
The following topics provide an overview of the BMC Knowledge Management application, describe user roles, and provide other general information:
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This documentation supports the 20.08 version of Remedy Knowledge Management, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu.
The following topics provide an overview of the BMC Knowledge Management application, describe user roles, and provide other general information:
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