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This documentation supports the 20.08 version of Remedy Knowledge Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.
Remedy Knowledge Management 20.08

Getting started

This section contains information you need to be successful as you first begin to use BMC Knowledge Management. The following topics are provided:

Related topics

Quick start
Key concepts
User goals and features
Best practices for Remedy Knowledge Management

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Last modified by Manash Baruah on Oct 22, 2020
getting_started overview

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