Updating the migrator.properties file
The migrator.properties file is installed with BMC Knowledge Management, and is located in the InstallationHome/BMCRemedyITSMSuite/Shared_Component/plugins directory. This file contains various parameters that are used to configure conversions of version 7.2 and 7.5 articles.
This topic provides the following information:
Migrator.properties file parameters
The following table lists the parameters that you can configure in the migrator.properties file.
Parameter name | Description |
---|---|
rkm.db.type | Specifies the type of database server that you are using. Possible values are:
|
rkm.db.url | Specifies the connection URL for the specified database server. Possible values are:
Note: Do not specify the DB/schema name for version 7.2 or 7.5. |
rkm.db.schema | Specifies the database schema or instance name for version 7.2 or 7.5. Note: For Oracle Database Server, provide the schema ID (SID) instead of the schema or instance name. |
rkm.db.user | Specifies the database administrator user name. Note: You can clear this value after completing the conversion. |
rkm.db.password | Specifies the password for the database administrator's account. Note: You can clear this value after completing the conversion. |
rkm.resume.conversion | Specifies whether you are resuming a conversion or starting a new conversion job. Possible values are:
Note: The default value of the parameter is false. |
rkm.resume.ArticleMigrationBackUpFile | Specifies the name and location of the backup file in which the article IDs of the processed articles will be stored. This is used if you are resuming a conversion job. Best practice: We recommend that you select a location that does not specifically require you to grant write access. |
rkm.backUp.chunk | Specifies the batch size for backing up the article IDs of the knowledge articles that have been processed. |
rkm.article.conversion.threads | Specifies the number of knowledge articles that will be parsed simultaneously. |
rkm.default.assignedUser | Specifies the fallback value to be used if no Assignee is specified in the original knowledge article. Provide the value in the following format:
|
rkm.default.supportGroup | Specifies the fallback value to be used if no Assignee Support Group is specified in the original knowledge article. |
rkm.default.author | Specifies the fallback value to be used if no Author is specified in the original knowledge article. Provide the value in the following format:
|
Mapping article statuses in version 7.2 and 7.5
You can use the migrator.properties file to mapping knowledge article statuses in version 7.2 and 7.5 to statuses that are used in newer versions of BMC Knowledge Management. Refer to the following examples that show how the default statuses are mapped:
Work\ In\ Progress=Work In Progress
Draft=Draft
Spelling=Optional Review 1
SME\ Review=SME Review
Final\ Review=Optional Review 2
KMSPublish=Published
KMS_Retired=Retired
Note
In the examples, the combination of a backslash ( \ ) followed by a space indicates the presence of spaces in the names of statuses in version 7.2 and 7.5.
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