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This documentation supports the 19.11 version of BMC Knowledge Management, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu.

Planning

This section contains information about the following planning issues:

For more information on planning for your installation, localization, and system requirements, see  BMC Remedy ITSM planning  multi   in the BMC Remedy IT Service Management Suite online documentation.

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