Space banner


This documentation supports the 19.11 version of BMC Knowledge Management, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu.

Configuration prerequisites

You can set up the application to contain entries about the various people, groups, skills, responsibilities, and geographic locations associated with your organization.

Before you begin configuring the application, verify that the following configuration prerequisites are met:

  • You must have an BMC Remedy AR System write license (either fixed or floating ).
  • You must have a basic knowledge of BMC Remedy AR System administration tasks.

For information about setting the BMC Remedy AR System options, see Configuring after installation

Was this page helpful? Yes No Submitting... Thank you