Assigning a knowledge article to yourself
Perform the following steps to assign a knowledge article to yourself.
To assign an article to yourself
- Open the knowledge article to be assigned.
In the Quick Links section, click Assign to me.
The article is assigned to you.
If the article is in one of the review statuses, clicking Assign to me is valid only if you belong to the current assigned group. If you do not belong to the current assigned group and you click the link, you receive an error message. In other statuses, clicking Assign to me sets the Assignee value to your name. The Assigned Group value does not change if you are a member of that group. If you are not a member of that group, the default group to which you belong is used.