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This documentation supports the 19.08 version of BMC Knowledge Management.

To view an earlier version, select the version from the Product version menu.

19.08 enhancements

This section contains information about enhancements in the version 19.08 of BMC Knowledge Management.

For more information, see Remedy IT Service Management Suite enhancements

Related topics

Downloading the installation files

Known and corrected issues

Release notes and notices

BMC Knowledge Management enhancements

For the Remedy IT Service Management Suite enhancements, see Remedy IT Service Management Suite enhancements .

What else changed in this release

In this release, note the following significant changes in the product behavior:


Product behavior in versions earlier than 19.08

Product behavior in version 19.08

Searching knowledge articles

When you search for knowledge articles, if you entered the value in the Summary field in double quotes, the search results for that term would not be displayed.

The search results for the term in double quotes are now displayed.
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