Managing knowledge sources

This section describes how to add, modify, and perform ad hoc re-indexing of knowledge sources. These tasks are performed by the application administrator (Knowledge Admin role).

The following topics are provided:

• About managing knowledge sources
• Accessing knowledge source management
• About the Registration Wizard
• Recommendations for registering knowledge sources
• Registering searchable items
• Registering knowledge base items
• Running the Registration Wizard
• Using Registration Wizard parameters
• Registering new knowledge sources
• Setting the registration plugin timeout period
• Toggling knowledge source availability
• Modifying knowledge sources
• Deleting knowledge sources
• Viewing registration and indexing statuses
• Indexing on demand
• Viewing the log file
• Managing knowledge article templates