19.02 enhancements
This section contains information about enhancements in the version 19.02 of BMC Knowledge Management.
BMC Knowledge Management enhancements
The following sections provide information about the enhancements in the 19.02 release.
Enhancements to approval mapping options
As a system administrator, now you can configure approval mapping rules for template, region, language, owner company, and owner group. For more details, see Configuring approval mappings.
What else changed in this release
In this release, note the following significant changes in the product behavior:
| Update | Product behavior in versions earlier than 19.02 | Product behavior in version 19.02 |
|---|---|---|
| Creating a knowledge article | When you create a knowledge article from an Incident, multiple entries were created in the Article History. | Now, when you create a knowledge article from an Incident, only one entry is created in the Article History. |
| Converting XML-based articles from the 7.2 and 7.5 releases | The migrator.properties file located in the InstallationHome/BMCRemedyITSMSuite/ | The migrator.properties file located in the InstallationHome/BMCRemedyITSMSuite/ Shared_Component/plugins folder, does not contain options for MySQL server. |
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