This documentation supports the 18.05 version of Knowledge Management.

To view the latest version, select the version from the Product version menu.

Migrating user permissions from the 7.2 and 7.5 releases

You can use the user permission migration utility to migrate user permissions from the BMC Knowledge Management versions 7.2 and 7.5 format to the version 8.0 and later format.

Note

The user permission migration utility is provided for users who choose not to migrate permissions automatically, while upgrading BMC Knowledge Management.

User permission mappings are defined in the permission.properties file in the following directory:

  • On Windows: Installation directory\Shared_Components\rkmutility
  • On UNIX: Installation directory/Shared_Components/rkmutility

For example, the following line maps the KMSSysAdmin permission in BMC Knowledge Management versions 7.2 and 7.5 to the Knowledge Config permission that is available in later versions of the product.

KMSAC-KMSSysAdmin=Knowledge Config

You can also edit the permission.properties file to customize the permission mapping. By default the following mappings are used:

User permission available
in versions 7.2 and 7.5

User permission available
in later versions

KMSSysAdmin

Knowledge Config

KMSAdmin

Knowledge Admin

KMSSME

Knowledge User

KMSUser

Knowledge User

For more information about the currently available user permissions, see User permissions.

To run the user permission migration utility

  1. Launch the Command prompt, and navigate to the following directory.
    • On Windows: Installation directory\Shared_Components\rkmutility
    • On UNIX: Installation directory/Shared_Components/rkmutility
  2. Enter the following command:
    • On Windows:
      run.bat -u user -p password -a authString -x server -t tcpPort -L locale
    • On UNIX:
      run.sh -u user -p password -a authString -x server -t tcpPort -L locale
      The parameters used in the command are defined as follows:
      • user — is the BMC Remedy AR System Administrator user name.
      • password — is the BMC Remedy AR System Administrator account password.
      • authString — is the Authentication String that you configured for your user on the BMC Remedy AR System Server. For more information about Authentication Strings, see Authentication String Alias introduction
      • tcpPort — is optional, if you did not specify a TCP port during while installing the BMC Remedy AR System Server.

        Do not use double quotes (") while specifying values. You can omit any parameter that has a blank value.

The permission.log file is created in the same folder as the utility after the migration is complete.

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