This documentation supports the 18.05 version of Knowledge Management.

To view the latest version, select the version from the Product version menu.

Additional resources

The following hyperlinks provide information outside of the BMC Knowledge Management 9.1.00 documentation that you might find helpful:

  • BMC Communities, BMC Remedy community
  • BMC Knowledge Management Support page, BMC Knowledge Management Support
  • Search the BMC Support Knowledge base
  • BMC Educational Services, BMC Remedy ITSM Suite learning path
  • BMC Global Services, BMC Remedy ITSM offerings
  • information about BMC Remedy ITSM Suite
  • Documentation for related products:
    • BMC IT Service Management Suite documentation   BMC Remedy IT Service Management Suite
    • BMC Asset Management documentation     BMC Asset Management
    • BMC Change Management documentation   BMC Change Management
    • BMC Service Desk documentation     BMC Service Desk
    • BMC Service Level Management documentation    BMC Service Level Management
    • BMC Service Request Management documentation    BMC Service Request Management
    • BMC Atrium Core documentation   BMC Atrium Core

The following site, which is not created or endorsed by BMC, also provides information that you might find helpful:

  • The Action Request System discussion list, ARSLIST
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