This documentation supports the 9.1 version of Remedy IT Service Management Suite.

To view the latest version, select the version from the Product version menu.

Viewing and managing subscriptions

The Subscriptions tab in BMC Remedy Smart Reporting displays content to which you are subscribed. The tab shows the following subscription options:

  • Report Subscription—Works like a personal broadcast. Notifications are sent only to you. For more information, see Subscription.
  • Report Comment Subscription—Comments that are added to reports.
  • Storyboard Comment Subscription—Comments that are added to storyboards. For more information, see Using the social collaboration options in storyboard.

Managing your subscriptions from the Subscriptions tab involves the following actions:

Action Steps
Opening subscribed content Click the thumbnail for the subscribed content.
The content opens outside the Subscriptions area.
Editing subscription details Click Edit  on the thumbnail for the subscription, update the details in the pop-up window, and click Save.
Deleting a subscription you no longer require Click Remove  on the thumbnail for the subscription, and confirm the removal.

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